Do I need to notify you if my citizenship changes? Yes, an account update will be required. Please contact customer support from the inquiry form so we can assist you. Depending on the country or region, we may need to confirm certain details. Related articles I did not receive a confirmation email for my application. How do I resubmit Personal information? Announcement of Virtual Currency Exchange Service Provider Registration How do I log into my account? Can I open an account under names of my family member ?