Do I need to notify you if my citizenship changes? Yes, an account update will be required. Please contact customer support from the inquiry form so we can assist you. Depending on the country or region, we may need to confirm certain details. Related articles I did not receive a confirmation email for my application. How do I log into my account? I received a login email notification while logged out. Can I deactivate my account? After inputting my email address, I'm getting an error message. OKCoin emails are not being delivered.