Do I need to notify you if my citizenship changes? Yes, an account update will be required. Please contact customer support from the Contact Us form so we can assist you. Depending on the country or region, we may need to confirm certain details. Related articles If you have not receive the Postcard of successful account opening notification What if my smartphone has been lost or stolen? How do I resubmit Personal information? Guidelines for My Wallet How do I contact customer support?