We may contact you by phone to confirm any matters in the account opening process, anything related to laws or other important matters, or anything else we deem necessary.
Articles in this section
- Account set-up guide (Individual Accounts)
- Account set-up guide (Individual Minor Accounts)
- Will you be contacted via the registered phone number?
- I'm receiving the message, "Mobile number has already been used".
- Is investment experience factored into the review of new accounts?
- If I work for a bank, can I still open an account?
- I'm temporarily living here, so I haven't changed my permanent residence. Can I still set up an account if the address on my identification verification documents differs?
- I'm a student with a part-time job. Which occupation should I select?
- Are there any restrictions or conditions on annual income or assets?
- Do allowances and unemployment insurance count as income?