We may contact you by phone to confirm any matters in the account opening process, anything related to laws or other important matters, or anything else we deem necessary.
Articles in this section
- Account Set-up Guide (Individual Accounts)
- Is it possible to set up an account by written form, in-person, or over the phone?
- Can I open an account under names of my family member ?
- I have not received any notification after submitting my application. How is the verification process going?
- If you have not receive the Postcard of successful account opening notification
- I would like you to resend the postcard to me.
- Do allowances and unemployment insurance count as income?
- Will I need to re-input my information if I stop in the middle of registration?
- Are there any fees associated with creating an account?
- Can I register more than one account with the same email address?