ID Document upload guide

For identity documentation, 2 of the following documents are required to be submitted.

■Documentation 

Drivers License	Certificate of Driving Record
Special Permanent Resident Certificate	Resident`s Card
Passport	Basic Resident Registration Card
Individual Number Card	Copy of Residence Certificate
Seal Reigstration Certificate	Health Insurance Card

■Note
・An original document must be uploaded.
・Documentation will only be accepted within experiation dates listed on document.
・Documents with no valid experiation date can only be submitted within 3 months of date issued.

 *Examples of incomplete documentation

 *Caution when submitting selfie ID

 

■File Upload Size
・ Upload a JPG, JPEG or PNG file of 10MB maximum (per document).

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Drivers License

Experiation Date	Within Experiation Date
Requirements	1. Front　2. Back
Note	・If anything is listed on the back, make sure there is a public security 　stamp. ・Make sure all characters are clearly visible.

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Certificate of Driving Record

Requirements	1. Front　2. Back
Note	・Make sure all characters are clearly visible.

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Special Permanent Resident Certificate

Experiation Date	Within Experiation Date
Requirements	1. Front　2. Back
Note	・If anything is listed on the back, make sure there is a public security stamp. ・Make sure all characters are clearly visible.

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Residence Card

Experiation Date	Within Experiation Date
Requirements	1. Front　2. Back
Note	・If anything is listed on the back, make sure there is a public security stamp. ・Make sure all characters are clearly visible.

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Passport

Experiation Date	Within Experiation Date
Requirements	1. Photo Page　2. Information on Bearer (Listed address)
Note	・Only passports issued by the Japanese government are acceptable ・Please sumbit with address listed. ・Make sure all characters are clearly visible. *We do not accept passports issued after Feburary 4th, 2020 as the do not have "Information on Bearer" listed in the passport.

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Basic Resident Registration Card

Experiation Date	Within Experiation Date
Requirements	1. Front　2. Back
Note	・If anything is listed on the back, make sure there is a public security stamp. ・Make sure all characters are clearly visible.

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Individual Number Card

Experiation Date	Within Experiation Date
Requirements	Front only
Note	・Notification cards can not be used as identity documentation. ・Make sure all characters are clearly visible.

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Copy of Resident's certificate

Experiation Date	Within 3 months of date issued.
Requirements	1. Full Name　2. Address　3. DOB　4. Date of Issue
Note	・Date of issue required when submitting. ・If there are several pages, please provide all pages. ・PDF file is acceptable to upload. *For Minors, guardian`s relationship must be listed.

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 Seal Registration Certificate

Experiation Date	Within 3 months of date issued.
Requirements	Front
Note	・Date of issue required when submitting. ・Please do not list Individual Number or Permanent address. ・PDF file is acceptable to upload.

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Health Insurance Card

Experiation Date	Within Experiation Date
Requirements	1. Full Name　2. Address　3. DOB
Note	・If anything is listed on the back, make sure there is a public security stamp. ・Make sure all characters are clearly visible.

 

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■Example of Incomplete Documentation.

✖ Photo that is blurry

✖ Photo is too small

✖ Photo with missing information

✖ Photo with glare

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■Selfie ID Photo Notes

（Good Example）

〇 Face is facing forward and clearly visible
〇 All characters on documentation are clearly visible.

 

（Bad Example）

✖ Face is not facing foward
✖ A part of the identity documentation infromation is hidden
✖ The face photo of the identity documentation is hidden
✖ Identity documentation has a glare or is overexposed
✖ Wearing hats, sunglasses, masks etc.