If you forgot your email login or password, you will not need to cancel your account or application.
If you forgot your email login or password, you will not need to close your account.
We only allow 1 account per customer. Please refer to the below;
【Forgot your email login?】
Please contact us by email through the inquiry form.
*We will need to confirm your identity by telephone.
【Forgot your password?】
From the login page, click "Forgot password?" to reset your password.
*Please contact customer support via the inquiry form if you wish to cancel the account opening application.