If you want to cancel your account, please use the Contact Us form after logging in.
*Please make sure to log in to your account before contacting us, so that we can confirm that the request is coming from you.
In addition, please confirm the following points before you cancel your account.
①Confirmation of your assets
If you have any assets in your account, please take the following actions before applying for cancelation your account.
- If you have a balance of Japanese yen: Withdrawal of Japanese yen
- If you have a balance of crypto assets: Sell or withdraw crypto assets
②Historical Data・Trading Report
If you need historical data (CSV) or trading reports, please check and download them before submitting an account cancelation request.