1. FAQ
  2. Account registration

Account registration

Account Registration

  • I cannot find Address verification section
  • How to resend the postcard?
  • ID Document upload guide
  • There has been no contact since I applied. Is the review progressing?
  • Can I request information materials?
  • Is it possible to set up an account by written form, in-person, or over the phone?
See all 9 articles

Individual Account Registration

  • Account set-up guide (Individual Accounts)
  • Account set-up guide (Individual Minor Accounts)
  • Will you be contacted via the registered phone number?
  • I'm receiving the message, "Mobile number has already been used".
  • I'm temporarily living here, Can I still set up an account if the address on my identification verification documents differs?
  • Are there any restrictions or conditions on annual income or assets?
See all 18 articles
FAQ
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