Account Registration
- I've filled out the application to open an account. When will I know the outcome?
- There has been no contact since I applied. Is the review progressing?
- If the address on my identity verification documents is different than my present address, can I still set up an account?
- Is there any problem if my name is in katakana or romaji?
- If there is more than one name on the account, which one should I register?
- Can I request documentation?
- How do I attach my identification verification documents?
- Is it possible to set up an account by written form, in-person, or over the phone?
- Can I open multiple accounts?
- Is a copy of my identity verification image OK?
- How do I cancel my application for opening an account?
- Is it OK if the image for my identity verification is in black & white?
- Are there any account holder restrictions?
- Where and how can I set up an account?
- I registered the wrong email address. How do I fix it?
- After inputting my email address, I'm getting an error message.
- Can I apply as a US citizen?