You can change your registration information by Contact Us form.
If you need to change your registration information, you will be asked to submit a selfie to verify your identity.
■ When you are able to log in
After logging in, please submit a selfie photo via the Contact Us form.
(For a detailed description of selfie photos, please check here.)
■ When you are not able to log in
Please fill in your details through the Contact Us form and submit.
After confirming the content, customer service will send you an email to guide you through the process of changing your information.
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In addition, changes of the following items do not require the submission of authentication documents.
|
Individual Customer |
Position, Job title, Annual income, Financial assets, Information acquirer, Purpose of transaction, Transaction experience |
Corporate Customer |
Industry, Business Description, Number of Employees, Annual Sales, Net Worth, Liabilities, Website, Phone Number, Information Recipient, Emergency Contact, Purpose of Transaction |