If you are unable to receive the e-mail verification code, please try the following methods.
① Press "Get Code" again.
There may be a temporary delay in the mail due to congestion of the mail server.
If you do not receive the email after a while, please click "Get Code" again after 60 seconds.
② Categorized to spam mailbox
Check whether the emails are automatically categorized to spam mailbox.
*If you are using Gmail, please check if the emails are categorized in the "Promotion tab".
③ You have set rejection settings for e-mails.
Even if you have not set up this setting yourself, your provider or carrier may have automatically set up a rejection setting to prevent you from receiving suspicious e-mails.
If you have set up your own settings, please specify our domain for receiving e-mails again.
■OKCoinJapan's domain name information
④ The communication environment is poor.
Please make sure that the communication conditions are good and that the communication mode is not set to "Airplane Mode".
⑤ There is not enough space in the mailbox.
If there is not enough free space in your mailbox (inbox), please make sure there is enough free space.
If the problem persists after trying the above methods, please contact our customer support team using the Contact Us form.